Methodology

The association has a web-site with the title Lucas/TRW Pensioners Association : it is accessed via www.trwpensioners.org.uk or via www.lucaspensioners.org.uk : both addresses take visitors to the same site.

The web-site has six sections:-

• a Home page, which sets out the association’s background, objectives, organisation, and methodology.
• a Question & Answer page, which complements the HOME page and contains those questions that people are most likely to ask about the association, together with the association’s response to them.
• a Membership page, which invites eligible people to join the association, shows them how to do this, and sets out what the benefits are and what the costs are.
• a Notice Board page, containing news items that the association wishes to be widely communicated, and particularly to all Pension Scheme members and not confined to those who are members of the association.
• a Links page, which lists complementary web-sites that members are recommended to visit, and particularly the company’s web-site and the TRW Pension Admin’s web-site.
• a Member’s Forum, accessible only by password, and itself containing a number of sections (relevant news items, notes of meetings, reports of various kinds, members’ questions / opinions, with answers / comments as appropriate, proposals for members to read and respond to, etc.).

To keep things simple and inexpensive, the preferred means of communication following membership registration is by e-mail or by web-site access.

The council, through an editorial panel, regulates what goes on to the FORUM pages and how long it stays there, and the normal means of communicating "outwards" is by posting a communication to the FORUM pages, in the expectation that members will check the site regularly. In special circumstances, the council may decide to communicate to members by direct e-mail. Members are asked similarly to communicate "inwards" by posting items to the Forum pages, but with an e-mail facility also.

The MEMBERS FORUM is the hub of the Association : members are encouraged to participate by feeding in relevant information that they come across, by asking questions, by putting forward their own ideas, by commenting on what they see in the FORUM pages, by responding to questions put to members, etc. Many members nevertheless may be uncomfortable about participating directly, and may prefer just to read about the ideas that are being put forward by others, and to "eavesdrop" on any exchanges taking place.

Those of you who aren’t yet "computerised" will receive the regular newsletter by post and we hope that this will keep you as involved as our on-line members.